We understand that your personal information is important to you and that you may be apprehensive about disclosing it. Your privacy is just as important to us and we are committed to safeguarding and processing your information in a lawful manner.
We also want to make sure that you understand how and for what purpose we process your information. If for any reason you think that your information is not processed in a correct manner, or that your information is being used for a purpose other than that for what it was originally intended, you may contact our Information Officer.
You may request access to the information we hold about you at any time and if you think that we have outdated information, please request us to update or correct it.
| Our Information Officer’s Contact Details | |
|---|---|
| Name: | Pauline Rudden |
| Contact Number: | 0836264301 |
| Email Address: | pauline@pr-fs.co.za |
Our Details:
P Rudden Financial Services (Pty) Ltd
F4 The Courtyard, Esplanade Road, Central Park, Century City, 7441
0836264301
pauline@pr-fs.co.za
Our licence (FSP no. 45277) authorises us to carry on business in respect of the following financial products:
The source of collection of your personal information:
We collect personal information directly from the following data subjects:
Personal information is collected directly from you through the completion of PRFS take on Documents, applications and other forms. These forms are completed either electronically or in hard copy. We may also collect information about you from other sources such as external third parties.
Law authorising or requiring collecting of the personal information:
As an authorised financial services provider, we are obligated in terms of the following legislation to collect your personal information insofar as it relates to the rendering of the relevant financial services to you:
Purpose for Processing your Information:
We collect, hold, use and disclose your personal information mainly to provide you with access to the services and products that we provide. We will only process your information for a purpose you would reasonably expect, including:
Some of your information that we hold may include, your first and last name, email address, a home, postal, or other physical address, other contact information, your title, birth date, gender, occupation, qualifications, past employment, residency status, your investments, assets, liabilities, insurance, income, expenditure, family history, medical information, and your banking details.
Some of the aforementioned personal information may be mandatory to provide within the context of product providers’ underwriting requirements and disclosures.
Failing to provide compulsory information may lead to our inability to carry out the functions necessary to perform as an authorised financial services provider.
Third parties and your personal information
We may need to share your information to third parties who provide advice, reports, analyses, products or services that you have requested. Where we share your information, we will take all precautions to ensure that the third party will treat your information with the same level of protection as required by us.
These third parties may include:
The Transfer of your personal information outside of the Republic of South Africa
Your information may be hosted on servers managed by a third-party service provider, which may be located outside of South Africa such as:
We confirm that the level of protection afforded to your personal information by that third country or international organisation is equal to the protection afforded by the POPI Act.
Complaints and objections
As a data subject, you have the right to –
The Information Regulator
In the event that your personal information has not been processed in accordance with the POPI Act and the principles set out above, you have the right to lodge a complaint with the Information Regulator.
For further information regarding the complaints process, please visit the website of the Information Regulator, as indicated below.
Alternatively, you may contact the Information Regulator for further assistance:
Adv Pansy Tlakula
Physical Address: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
Email: complaints.IR@justice.gov.za
Website: https://www.justice.gov.za/inforeg/index.html