DISCLOSURES IN TERMS OF THE FINANCIAL ADVISORY AND INTERMEDIARY SERVICES ACT (FAIS) (ACT NO. 37 OF 2002)
As a client of P Rudden Financial Services Pty Ltd you have the right to the following information:
P Rudden Financial Services Pty Ltd (FSP 45277), is an independent licensed financial services provider in terms of Section 8 of the Financial Advisory and Intermediary Services Act, 2002 (Act No 37 of 2002) and subject to the conditions and restrictions set out in the License Annexure. A copy of such license is available for inspection should you require it.
P Rudden Financial Services Pty Ltd (FSP 45277) meets the fit and proper requirements as prescribed by FAIS, to assist you in a professional manner with your financial requirements and adheres to the FPI Code of Ethics and Professional Responsibility to clients / prospective clients.
Our license authorises us to carry on business in respect of the following financial products:
The company has contractual relationships with, and is authorised to recommend the insurance and/or investment products with the following product providers:
The company has Professional Indemnity Insurance with Lombard Insurance Company Limited underwritten by Leppard & Associates (Pty) Ltd
We do not directly or indirectly hold 10% of product suppliers’ shares or have any financial interest in a product supplier.
P Rudden Financial Services Pty Ltd (FSP 45277) is remunerated by means of advice fees according to prior agreement with the client.
We are bound by the Conflict of Interest Policy as laid out by the FSCA and are committed to ensure that all clients are adequately informed about any conflicts that could affect the provision of unbiased financial services to you. Our Conflicts of Interest Policy is available at our offices should you wish to view it.
We respect the Regulator’s mission to maintain a sound financial investment environment and acknowledge its mandate to promote the fair treatment of clients. To this end we commit ourselves to align our culture and business processes to ensure that the six outcomes of Treating Customers Fairly (TCF) are at all times achieved.
Should we receive any unsolicited gifts from any product supplier, these are listed on our Gift Register at our offices.
Neither P Rudden Financial Services Pty Ltd (FSP 45277) nor any of its representatives, key individuals or staff, may disclose any confidential information acquired or obtained from a client or, subject to FAIS section 4(1), a product supplier in regard to such client, unless the written consent of the client or product provider has been obtained beforehand or unless we are required by any law to disclose such information.
As an authorized Financial Services Provider, we may not request or induce a client to waive any rights or benefits in terms of any provision of the General Code of Conduct Section 21, or recognise, accept or act on any such waiver by a client.
P Rudden Financial Services Pty Ltd (FSP 45277) is subject to regular compliance audits by Moonstone Compliance (Pty) Ltd. Postal address: PO Box 12662, De Boord, Stellenbosch, 7613, Telephone 0218838000. www.moonstone.co.za.
In the event that you are dissatisfied with any aspect of our service, you should address your complaint in writing to us. A copy of our Complaints Resolution Policy is available on request.
P Rudden is Authorised to act as a Representative and to render financial services on the Product Categories as previously listed. The FSP takes full responsibility for all actions of the representative exercised in the execution of her duties.
Pauline Rudden: CFP®, Key individual and Representative – licensed since 1984
Our advice covers the following broad areas:
Authorised Financial Services Provider – FSP no: 45277
Registration Number 2014/078230/07 * Vat registration No 4550266284